Hey everyone — as we continue to grow, we want to be aware of what is most important to you so we created a SURVEY
It’ll take a few minutes and you’ll get a discount coupon for the store once you completed the survey. The things we are focusing on include mobile stuff — like a new mobile application that makes it easier for you to focus on the things you like.
Another thing that is very difficult for us to tackle is competitive shipping, but we are working on ways to try to do this without losing our shirts. It’s very hard for us to be competitive against the amazons of the net, and large online pet stores where they can provide free or low shipping –They can do this either by raising prices on on some of their key items to cover it OR they are so large that they can purchase products in large discounted volumes, and/or they have hubs in many areas throughout the U.S. so they can ship from closer warehouses.
Also, due to the high volume of product, they can make a smaller profit on the products and still do just fine. But for us, a small business, we have negotiated the best rates available for our size, so now we are looking at ways to keep ourselves competitive including different shipping strategies. Though we will never fully be able to compete with huge companies — we are not even on the same playing field, but we can do our best to provide a cozy section of the market for fun, education, community, along with great unique products — and your feedback is invaluable to us in achieving that goal.
So thank you!