Can't change email associated with account

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This topic has 2sd replies, 2 voices, and was last updated 3 years, 7 months ago by Borya02.

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- 06/14/2022 at 5:12 PM
  Borya02
  Participant
  94 posts
  Hello, was wondering if anyone could help with this. The email associated with my account is very old and I don’t use it. I keep trying to update it to my new email. I go to ‘Profile’ –> ‘Accounts’, fill in my password, and then fill out the new email. It then says that an email has been sent to verify the new email change (or I can cancel the pending change.) Thing is, no email ever gets sent. I check both the new and existing email, have checked spam, etc. Have done this multiple times, but I never get the email and eventually have to cancel the pending request. was wondering if it’s a known bug, or is there anything additional I need to do? Thanks kindly.
- 06/15/2022 at 1:39 AM
  Bam
  Moderator
  17025 posts
  Borya, I will contact BB about this!
- 06/15/2022 at 8:45 AM
  Borya02
  Participant
  94 posts
  thanks Bam
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