Can't add photos anymore

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BINKYBUNNY FORUMS

This topic has 10sd replies, 4 voices, and was last updated 2 years, 3 months ago by prince dorian the bun.

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- 02/19/2022 at 5:43 AM
  prince dorian the bun
  Participant
  767 posts
  Thought it might be a temporary glitch, but can’t seem to post on my laptop or phone. I usually do it via the photos in in my profile and then select add media and add it to post, but when I click photos I just get the below. I can see my existing photos in add media, but have never been able to add that way. Also can not see anyone else’s photos via their profile photos (granted I only tried hiphopbunnies) .
  
  Not super urgent of course, but the Dorian dating cuteness must be shared!
  
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- 02/19/2022 at 5:45 AM
  Wick & Fable
  Moderator
  5813 posts
  Hm, this is from my mobile, and I can see your profile picture fine. Have you tried logging in and back out of BB, and have you tried clearing all your internet cookies and cache? Are you on Apple products or Windows?
  
  The answers provided in this discussion are for general guideline purposes only. The information is not intended to diagnose or treat your pet. Seek the advice of your veterinarian or a qualified behaviorist.
- 02/19/2022 at 12:36 PM
  prince dorian the bun
  Participant
  767 posts
  Phone android, laptop is Mac. Yes, logged in and out. Two separate devices so don’t think clearing cache will help but will try. Using Chrome browser on both, I will try Firefox.
- 02/19/2022 at 12:49 PM
  Wick & Fable
  Moderator
  5813 posts
  My post from earlier was Chrome on mobile Android. The current is Chrome on Desktop
  
  … and it has been working on Firefox as well.
  
  I’ll check in with the team to see if anyone else is having issues. My other thought is if you recently added a new plug-in to any of your devices and/or if any devices require an update.
  
  The answers provided in this discussion are for general guideline purposes only. The information is not intended to diagnose or treat your pet. Seek the advice of your veterinarian or a qualified behaviorist.
- 02/19/2022 at 10:05 PM
  prince dorian the bun
  Participant
  767 posts
  My laptop version of Chrome is the latest, but my phone is not. Nothing else an issue, and can see the photos in add media.
- 02/20/2022 at 1:52 AM
  Mandrake
  Participant
  12 posts
  I get the same error when I try. (This is a testing-account). And it wont let me upload a picture.
- 02/20/2022 at 5:31 AM
  Wick & Fable
  Moderator
  5813 posts
  Thanks everyone for the added information. We’ll get this resolved as soon as we can!!
  
  The answers provided in this discussion are for general guideline purposes only. The information is not intended to diagnose or treat your pet. Seek the advice of your veterinarian or a qualified behaviorist.
- 02/20/2022 at 11:38 AM
  prince dorian the bun
  Participant
  767 posts
  Thanks! Appreciated 🐰
- 03/21/2022 at 1:01 PM
  prince dorian the bun
  Participant
  767 posts
  Still not able to upload photos, though I can change my profile pic. Any update? Obviously not super critical, and probably sparing everyone a bunch of adorable Dorian and Miu spam 😀
- 07/27/2022 at 7:12 PM
  Vivicloud
  Participant
  51 posts
  Did this get resolved? I tried uploading a picture and can’t. It’s like 3 pics are the max.
- 08/10/2022 at 3:43 PM
  prince dorian the bun
  Participant
  767 posts
  Hi @Vivicloud, it did… I am not sure what happened I just was finally able to upload. I have more than 3 photos.
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You may have received a 2-factor authentication (2FA) email from us on 4/21/2020. That was from us, but was premature as the login was not working at that time.

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