He has been doing great since he came home! I am so grateful that I haven’t had complications with either his neuter or Ophelia’s spay!! I’m glad that there are two experienced vets quite close to me. While they did do an awesome job on the surgery….I am so disappointed in the service I received at both places.
West End Animal Hospital- I picked Ophelia up after her spay (she had been done first thing in the morning so she was about 10 hours port op already) and neither the reception or vet techs could tell me if she had eaten ANYTHING. The vet tech kept calling her “it” which really got on my nerves after a while (but I’m just sensitive when it comes to them). And then I paid $70 for what they called an “initial health exam” and I asked how much she weighed and what they knew from the exam and they could not even tell me how much she weighed…. I got the $70 refunded and vowed to take Quincy to the other experienced vet.
Hilltop Animal Hospital- I sent Quincy with a bag full of alfalfa, a yummy fresh spring mix salad that had matchstick carrots and bell pepper in it, and his treat ball with pellets (I thought something to keep him busy might make him less scared). I asked the receptionist, the vet tech, AND wrote down a little note in his bag as well, explaining that I wanted the salad offered to him after as a little morale booster
When I picked him up, they couldn’t even find my bag, I got handed back EVERYTHING I sent him with, and had to toss the Ziploc bag of salad because they never gave it to him and never put it in the fridge like they said, so it was all spoiled. I also asked that they call me after the surgery to let me know how it went. No one called, so I finally called at lunch time, and they had told me that he was out and he was eating. When I was handed back everything I sent, I asked what he ate since they didn’t give him any of my food and she said “um I don’t really know but I think we have hay”…..
Maybe I am just being a sensitive brat, but I was so unimpressed with how they were treated at both of these vets. I NEVER got to talk to an actual vet besides 1 phone call about Ophelia’s spay telling me that she was fine and 1 email that I sent of a picture of Quincy’s neuter. And I don’t understand why both places couldn’t just follow SIMPLE instructions and give them the food I sent, monitor and tell me what they had eaten so far, etc. I know that their vets are very experienced and both had very smooth surgeries but, I just am afraid of them ever getting sick because I feel like the vets don’t CARE, and the techs certainly don’t at all!
Sorry for the novel of a review of my experience at the vets lol 