Changes to Oxbow’s website

[wendyzski]

I just got this in an e-mail from them:

 

Dear Valued Customer,

 

Thank you for choosing products from Oxbow Animal Health! You are part of a growing community of small animal lovers who value the nutritional and enrichment benefits of our products, and who trust Oxbow to provide high quality products, education and support. I am grateful for your business and for your dedication to the health of small animals.

 

I am writing to tell you about an exciting change at Oxbow Animal Health. Our product distribution network is stronger than ever…and it continues to grow. Oxbow products are available in an increasing number of stores throughout the world– both “brick-and-mortar” and online. For this reason, we’ve decided to discontinue selling products from our own web site, http://www.oxbowanimalhealth.com, so that we can focus even more of our attention and resources on the development of new products and new educational resources.

 

Starting November 1, Oxbow’s web site will sport an exciting, new look. You’ll be able to conveniently access several online stores where Oxbow products are sold, or you can locate a pet store near your home that carries our products.  For help finding the best source for you, feel free to e-mail us at oxbow@oxbowanimalhealth.com or call our Customer Care specialists at 800-249-0366.

 

Visit Oxbow’s web site often over the next few months. You’ll see new product information, educational resources, company insights, and exciting features that support our community of small animal lovers.

At Oxbow Animal Health, we appreciate your loyalty and trust, and we’re proud of the growing network of capable retailers, veterinarians and others who promote our products and share our commitment to small animal health and nutrition. We look forward to sharpening our focus on the things we do best:  developing innovative, all-natural products that improve the health and well-being of animals and the people who care for them.

 

If you have questions about these changes, please don’t hesitate to e-mail or call us. All of us at Oxbow Animal Health thank you for your continued support.

 

 

Sincerely,

 

John Miller

Founder and CEO

[Beka27]

hmmm. cool. i wonder if this means that critical care will be available in stores now. before i believe it was only available on the Oxbow site…

[Scarlet_Rose]

Hmm, this could be good or bad price-wise. I guess we’ll just have to wait and see.

[BunnyMuffin]

I already order my Oxbow hay and pellets from Drs Foster & Smith because it’s cheaper with the shipping, so hopefully it won’t be much of a price shift.

[MimzMum]

Hm. I was wondering why they never answered my email about shipping to P.O. boxes. Ah well, probably better this way anyway. *shrugs*

[Author]

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